Contact WB Schemes Portal
Have a question about a scheme, found an error on one of our pages, or want to report outdated information? Use the form below or email us directly. This page explains what we can and can't help with, so you reach the right place the first time.
What We Can Help With
- Corrections and errors: If you've spotted incorrect information anywhere on this site, benefit amounts, eligibility criteria, portal links, or anything else, this is the fastest way to get it reviewed and fixed.
- General questions about how this site works: What schemes we cover, how our content is researched, or how to navigate to a specific guide.
- Feedback and suggestions: Ideas for schemes we should cover, features that would be useful, or general feedback on the site.
What We Cannot Help With
Because WB Schemes Portal is an independent informational guide and not an official government office, there are some things we genuinely cannot do, no matter how the request is phrased:
- We cannot process your scheme application, check your personal application status, or access any government department's database on your behalf
- We cannot issue, replace, or correct any government-issued card (ration card, Swasthya Sathi card, Aadhaar, etc.)
- We cannot request or collect your personal identification documents, bank details, or Aadhaar number through this form, please never send sensitive personal documents via this contact form or email
- We cannot guarantee approval, expedite, or influence the outcome of any government scheme application
For all of the above, you'll need to contact the relevant government department directly, or visit your local BDO/SDO office, Duare Sarkar camp, or the official scheme portal linked from our individual scheme guides.
How to Reach Us
Use the contact form below for most queries. Include as much specific detail as possible, for example, which page you found an error on, or exactly what information seems incorrect, so we can look into it quickly.
Direct Email: contact@wbschemes.com
Response Times
This site is maintained by a small independent team, not a large organisation with a dedicated support desk. We review and respond to messages as quickly as we can, typically within a few days. Corrections to factual errors are usually prioritised and reviewed faster than general feedback, since keeping the information on this site accurate is our top priority.
Reporting an Urgent Scheme Issue
If you're facing an urgent issue directly related to a government scheme, a delayed payment, a rejected application, a lost card, please don't wait on a reply from us. Contact the relevant scheme's official helpline or visit your local government office directly, since we don't have access to government systems and can't resolve time-sensitive account issues ourselves. Each of our Main Scheme Pages lists the relevant official helpline number and portal where available.