How to Download Your Swasthya Sathi Card Details

Viewing Your Registered Details Online

1. Visit swasthyasathi.gov.in
2. Click "Find Your Name"
3. Search using your registered mobile number, Aadhaar number, or URN
4. Complete any verification step shown
5. View your registered family details, which you can screenshot or print directly from the browser as a reference

What to Do If Your Physical Card Is Lost or Damaged

Since Swasthya Sathi cards are smart cards issued in person (not simple PDF downloads like some other scheme documents), a lost or damaged card generally needs to be replaced through your local administration rather than reprinted online:

1. Visit your nearest Duare Sarkar camp or the district Swasthya Sathi office
2. Report the lost/damaged card and provide your registered Aadhaar or URN for verification
3. A replacement card is issued following verification, this process may take some time depending on local processing capacity

Using Your Online Details at a Hospital in the Meantime

If you need treatment before a replacement physical card arrives, most empanelled hospitals can verify your enrolment using your Aadhaar number and the "Find Your Name" confirmation, since your enrolment record is what actually matters for eligibility, not the physical card itself. Bring a printout or screenshot of your confirmed enrolment details alongside your Aadhaar card as backup identification when visiting a hospital without your physical card.

Downloading the Mobile App for Easier Access

Rather than relying on a printed card copy, the official Swasthya Sathi mobile app (available on the Google Play Store) lets you pull up your registration and family details directly on your phone whenever needed, useful as a backup if you don't have your physical card on hand.

Understanding What's "On" Your Card

Your Swasthya Sathi smart card stores your family's registration details, biometric information, address, mobile number, and photographs, captured at the time of enrolment. It does not store a running balance in the way some prepaid cards work, coverage is up to ₹5 lakh per family per year, tracked on the backend system rather than a stored value on the card chip itself.

Requesting a Duplicate for a New Family Member

If a new family member needs to be added to an existing registration (for example, a newly married daughter-in-law joining the household), this requires an update through Form-based correction at a Duare Sarkar camp, rather than a simple online card reissue, since it involves adding to the registered family unit, not just replacing a lost card.

During the Ayushman Bharat Transition

As West Bengal integrates with Ayushman Bharat (AB PM-JAY) from July 2026, some beneficiaries are being issued new Ayushman Bharat cards alongside their existing Swasthya Sathi cards. During this transition, your existing Swasthya Sathi smart card remains valid, you don't need to discard it or wait for a new card before using your current coverage. If you receive an Ayushman Bharat card, you can present either card at an empanelled hospital, depending on which you have at the time.

Frequently Asked Questions (FAQ)

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