How to Check Your Swasthya Sathi Status

Checking Enrolment Status (Already Have a Card)

1. Visit swasthyasathi.gov.in
2. Click "Find Your Name"
3. Search using your registered mobile number, Aadhaar number, or URN (Unique Registration Number)
4. Complete any verification step (such as an OTP)
5. View your confirmed enrolment details, including registered family members

Checking a New Application's Status

If you've recently submitted a fresh enrolment application and it hasn't yet resulted in a card, check its progress separately at accounts.swasthyasathi.gov.in under "Check your Application Status," using your application reference number.

What the Different Status Results Mean

Enrolled / Active — your family is confirmed and a card has been issued; you can use it for cashless treatment at empanelled hospitals

Application Pending — your enrolment is submitted but still under verification; no card has been issued yet

No Record Found — either your search details don't match what's registered, or you haven't yet been enrolled

Under Correction — a previously flagged issue (such as a name mismatch) is being processed following a Form C submission

Checking Status by District (Alternative Method)

Some district administrations provide a district-wise search option as an alternative to searching by personal ID, useful if you're helping check status for someone else, or if personal ID details aren't readily available:

1. Go to the beneficiary search tool
2. Select your district, then a further filter such as block or gram panchayat
3. Browse the resulting list for the relevant name

If Your Status Shows "No Record Found"

Before assuming there's an error:

• Confirm you're using the exact mobile number, Aadhaar number, or URN used at registration, a changed mobile number is the most common cause
• Try searching by a different identifier (Aadhaar instead of mobile number, or vice versa)
• Confirm your enrolment was actually completed, not just started, incomplete applications from a Duare Sarkar camp visit sometimes don't get fully processed if a required document wasn't submitted

Checking Status Amid the Ayushman Bharat Transition

Following West Bengal's July 2026 integration with Ayushman Bharat (AB PM-JAY), your Swasthya Sathi status and your Ayushman Bharat eligibility are tracked separately, since the two schemes use different eligibility databases (Swasthya Sathi's broader coverage vs. Ayushman Bharat's SECC 2011-based criteria). A confirmed "Active" Swasthya Sathi status doesn't automatically mean you're confirmed for Ayushman Bharat as well, check your PM-JAY status independently once your Ayushman Bharat card is issued or through official channels. See our full Swasthya Sathi & Ayushman Bharat Integration update for details on what this transition means for your coverage.

Checking Hospital Pre-Authorisation Status (During Treatment)

If you're currently admitted or seeking treatment, the pre-authorisation process is managed between the hospital and the scheme administrators directly, this isn't something beneficiaries check themselves online. If a hospital says your pre-authorisation is pending, ask the hospital's Swasthya Sathi help desk for an update rather than trying to check this through the public beneficiary portal, which doesn't show hospital-side processing status.

What to Do If You Believe There's an Error

If your status shows something you believe is incorrect, for example, a family member missing from your enrolment, or a status that hasn't updated despite a completed camp visit, your options are:

• Visit your nearest Duare Sarkar camp with your original documents and any acknowledgement receipt
• Call the 24x7 toll-free helpline (1800-345-5384) for guidance on your specific case
• For name corrections specifically, submit Form C with supporting documents at a Duare Sarkar camp

Frequently Asked Questions (FAQ)

Related Schemes